Using OpenRG in Poland’s Connected Homes

Case Study:

Netia is a Polish broadband access and digital TV provider. In 2011 it began rolling out a new ADSL gateway device – Netia Spot.
When considering its gateway strategy, Netia decided to protect its gateway investment by separating its gateway hardware and software purchasing decisions and to choose Jungo’s OpenRG, deployed in 1 in 4 of the world’s residential gateways.

Netia S.A. Poland’s Fastest Growing Telecommunications Company

Originally an unbundled local loop provider, Netia is Poland’s largest alternative provider of fixed line communications, and holds approximately one-eighth of both the voice market and the broadband services market with almost a million broadband connections. In 2011 it had strategically invested in aggressive growth of its broadband services reach, and began offering triple-play and TV to its newly acquired broadband subscribers. Netia’s services include FON’s WiFi community, IPTV, Home Networking such as File and Print Servers, DLNA and more.

As part of its strategy to offer leading broadband services, Netia decided to launch a gateway to rollout ADSL connectivity and digital content to hundreds of thousands of subscribers in one of the largest and most dynamic digital markets in Eastern Europe.

With the flexibility offered by OpenRG, Netia is now quick to respond to changing market conditions and can easily introduce new services that are not available elsewhere, while keeping its service introduction and support costs low.

Creating the Competitive Edge

Netia decided to separate its gateway software from the physical device after realizing that not only would it be easier to manage one consistent software layer, but also that project completion and launch of the Netia Spot would be faster. Netia was right: it took 5 months to complete the project.

Why Netia Chose Jungo’s OpenRG

OpenRG was chosen for its ease of deployment creating a common software base that is decoupled from Netia’s hardware vendor selection process. Additionally, Netia chose Jungo for the ability to launch new services, and specifically for the professional services and project support provided by Jungo.

Using Gateway Software to Create a Strategic Service Delivery Asset:

Netia will use the flexibility offered through Jungo’s Software to launch a number of new subscriber-focused services, including a new customer support application – HomeFrame – to significantly reduce the volume and duration of customer support calls, while providing customers with the ability to manage their home IT. The HomeFrame application lets subscribers resolve problems simply and effectively, using a step-by-step approach.

File and Media Sharing: Netia chose to introduce file-sharing capabilities and a media server for storing all types of digital content such as movies, photos or music tracks. This service enables users to access their home media from anywhere. Users can play, search and share media on any device, both at home and on the go, accessing all media stores on any UPnP AV connected device at home. A wide range of media formats and metadata is supported.

Public WiFi: The Netia Spot gateways also power a public Wi-Fi network, offering subscribers free Internet access on the go. This service turns gateways into a network of Wi-Fi hotspots. The public Wi-Fi network is secure and fully isolated from the subscriber network and broadband performance in the home is not reduced. A public Wi-Fi service gives service providers the opportunity to enhance current subscribers’ experience, add new subscribers and earn additional revenues.

3G Fallback: The new gateway also supports 3G communication, providing a way for users to establish data fallback to the cellular network. Upon detection of a landline connection failure, the gateway provides seamless data fallback to the HSPA network. Fallback can occur automatically or manually, with or without notification. When the landline connection becomes available, the gateway automatically re-establishes the connection, and the HSPA connection returns to idle mode.

To read more about Netia and Jungo, go to the Netia Case Study.

 

 

By roni in Blog on June 6, 2012