Jungo Embraces the Connected Home with Remote Management Solution for Gateways and STBs

Highlights:

• Allows service providers to manage multiple device types
• Provides holistic view across the entire home network
• Tight integration with the CPE side greatly extends the standard TR-069 parameters enabling better fault discovery, analysis and faster resolution

LONDON, UK, 21 March 2011
Jungo Ltd., an NDS Group company and a leading provider of unified software solutions for residential gateways, today launched Panorama, its next generation remote management system for DSL, Cable and Fiber service providers.

Jungo Panorama enables the management of home Customer Premise Equipment (CPE) as well as broadband and video services, handling the connected home as a whole and providing increased visibility across the network. This holistic home view approach enables service provider representatives to manage and provide support both for the service and at the single device level. This improves the quality of experience for subscribers while reducing support costs. Jungo’s panorama is fully integrated with NDS set-top box software and has been selected by several service providers to manage their gateways and set-top boxes.

Jungo’s Panorama is a next generation product designed to reduce support calls, call duration and truck rolls through intelligent business logic and methodologies, leveraging Jungo’s deep technical expertise in managing devices through gateway software already deployed by many service providers. Panorama is tightly linked with CPE side software and extends the standard TR-069 parameters allowing improved identification of a wide range of performance, security and connectivity issues, including both existing and future problems. Once identified, problems can be remotely resolved through simple and effective predefined processes.

Panorama’s multi-layered view methodology provides end-to-end problem-solving tools resulting in better and faster fault discovery, analysis and resolution. It includes a full network map-view which provides a comprehensive picture of both retail and managed devices, and allows the service provider to ‘zoom-in’ on a single device for more detailed monitoring and troubleshooting. Cross-device analysis enables the service provider’s support representative to pinpoint the root cause of a failure quickly, even if the symptom appears on the device that is intact. Additionally, Service View enables customer support representatives to filter their views by services, e.g. telephony, DVR, and Internet, allowing them to monitor and control a specific service. This unique capability minimizes interaction between the representative and the ‘everyday user’.

Cesar Bachelet, Senior Analyst at Analysys Mason said: “In developed markets, operators are extending their reach within consumers’ homes, by managing their home network, providing connectivity and delivering content to a growing number of devices. As fixed broadband and pay-TV penetration approach saturation levels, operators will need to focus on revenue growth from the provision of services within the home, rather than to the home, as was the case in the past. But they must also ensure that this deeper foray into the home does not result in an escalation of customer service and support costs. Not only do remote management solutions enable operators to more efficiently support an increasingly complex ecosystem by minimising these costs, but they can also help them to pre-empt major problems before they occur, thus maintaining high levels of customer satisfaction.”

“With Panorama we are setting a new standard for support and management in the home, raising expectations to a whole new level”, said Eran Rom, Jungo’s CEO. “Service Providers today are, at best, capable of managing specific CPE without clear visibility into the full connected home environment. Panorama changes this by offering a truly comprehensive experience where everything in the home is linked and managed centrally. We expect Panorama to take centre stage in the evolution of the connected home as it dramatically reduces support costs and shapes the future user experience.”

Panorama offers out-of-the-box connectivity with other devices beyond the residential gateway and the set-top box, including cameras, mobile phones and tablets. It is fully scalable to provision for supplementary devices as they come to market

About Jungo

Jungo Ltd., an NDS Group company, is a provider of broadband home value-added service solutions. Jungo’s flagship products, OpenRG™ (residential gateway softwareplatform) and OpenSMB™ (small and medium business gateway software platform) enable broadband Operators to deliver managed revenue-generating services to the digital home.Jungo also offers driver development tools, embedded USB software solutions ans USB testingtools. Jungo has partnered with leading operating system and silicon vendors to provide the best solutions for both software and hardware developers.
To find out more about Jungo Ltd. and our products, please visit www.jungo.com.

About NDS

NDS Group plc (NASDAQ: NNDS), a majority owned subsidiary of News Corporation, supplies open end-to-end digital technology and services to pay-television platform operators and content providers.See www.nds.com for more information about NDS.
Cautionary Statement Concerning Forward-looking StatementsThis document may contain certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on management’s views and assumptions regarding future events and business performance as of the time the statements are made. Actual results may differ materially from these expectations due to changes in global economic, business, competitive market, regulatory and other factors. More detailed information about these and other factors that could affect future results is contained in our filings with the US Securities and Exchange Commission. Any &auot;forward-looking statements” included in this document are made only as of the date of this document and we do not have any obligation, nor do we undertake, to publicly update any “forward-looking statements” to reflect subsequent events or circumstances, except as required by law.

By barak in Uncategorized on March 21, 2011