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Addressing SOHO service needs

Small businesses and small office / home offices (SOHOs) require communications and data services that are similar to the services larger businesses use. At the same time, they have fewer IT resources, and seek the most cost-effective and easy to manage solutions to address their practical needs.

Jungo’s software enables service providers to rapidly deploy gateways targeted at the SOHO market, offering capabilities such as a configurable corporate-level firewall, multi-line telephony and PBX functionality, guest Wi-Fi services and advanced network self-care capabilities.

Using Jungo’s products, service providers can introduce a dedicated SOHO offering with minimal investment. Jungo’s advanced and flexible gateway software allows creation of a SOHO gateway based on a residential gateway platform with specific software changes to address small business requirements. Using the same gateway hardware and software base for both residential and SOHO customers simplifies ongoing support, maintenance and upgrade of in-field devices. Numerous Jungo customers have successfully deployed both home and SOHO gateways using this approach.

Jungo’s SOHO solution includes gateway software and a range of services powered by Jungo’s OpenRG software and Rainbow application framework.

Both residential and SOHO gateways can be managed using Panorama, Jungo’s management and control software. HomeFrame provides a uniform, branded user self-care and service interface that can be tailored for home and SOHO markets.

 

Using Jungo’s software to create a targeted small business offering enables service providers to:

  • Generate higher revenues from SOHO customers, attract new customers and better address their needs
  • Leverage existing CPE investment by creating a customized SOHO gateway based on existing residential gateway platform with SOHO specific software modifications
  • Introduce new services and hardware platforms quickly and cost-effectively by decoupling the software development cycle from hardware replacement cycles
  • A range of advanced capabilities and services for the SOHO market including PBX, corporate level firewall, VPN, local network self-care and management and more
  • Hardware-agnostic gateway software certified on a wide variety of leading hardware platforms supporting multiple broadband access technologies
  • A flexible, modular software architecture that allows rapid deployment of SOHO gateways based on a residential gateway platform
  • Remote firmware upgrade capabilities for upgrading in-field gateways
  • Connectivity: Jungo supports advanced networking options such as multiple WAN interfaces and LAN separation using various methods. The gateway’s networking settings can be easily modified to support business connectivity needs – for example, connecting certain devices in routed rather than NATed mode – through simple software configuration
  • Always-on Internet access: To ensure an always-on experience, Jungo provides automatic fallback to a secondary WAN connection in case of connectivity issues
  • Security: Jungo’s software includes a corporate-level firewall providing advanced firewall rules and management, and secure access to the office wireless network using WPA/WPA2-Enterprise data encryption
  • Remote access: SOHOs can enjoy secure remote access to their network, or establish a secure connection between SOHO gateways in multiple site scenarios, via VPN
  • Backup and sharing: Jungo enables sharing of resources and data among office users including file backup, file sharing and printer sharing
  • Enhanced communications: Advanced PBX allows SOHO subscribers to connect multiple analog and IP phones to the gateway and includes features such as auto-attendant, internal calling, call transfer, hunt groups, and more
  • Video surveillance: Subscribers can view the office from anywhere with an easy to install and use service
  • Guest Wi-Fi network: Stores and offices can provide their customers and guests Wi-Fi access without jeopardizing their main network security and performance
  • Premium support: The gateway provides control and visibility into the SOHO network; combined with remote management and self-care tools the service provider can offer better support