Jungo offers an extensive, one-stop support service model, delivering a superior level of support. All gateway related technical issues, concerning either hardware or software, are directly addressed by Jungo's technical support team.
Through a close support relationship with Jungo, broadband service providers benefit from direct contact with software experts, whenever a new requirement, service, or functional issue arises.
Jungo offers the following services through a variety of service packages:
Help desk.
24/7 support hotline.
Online support center for real-time issue reporting and tracking.
