ZON TVCabo Selects Jungo Middleware for Its Next-Generation DOCSIS 3.0 Home and Business Gateways
Highlights:
- Portugal’s ZON TVCabo, a ZON Multimedia company, chooses Jungo’s OpenRG™ residential gateway middleware, OpenSMB™ business gateway middleware, SCR™ Support Cost Reduction offering and JRMS™ Remote Management System for its new ZON Net Wideband™ and ZON Empresas™ home and small office gateways
- Jungo’s OpenRG and Open SMB middleware will help provide ZON TVCabo’s residential and business customers an advanced digital networking experience powered by a DOCSIS 3.0 gateway, ensuring greater bandwidth capabilities and a broader array of services
- By providing ZON TVCabo with a software solution that is hardware-agnostic, ZON TVCabo now has a unique competitive advantage and the flexibility to future-proof ZON TVCabo offerings and launch new, next-generation services more quickly and easily
- Jungo’s SCR solution to significantly decrease ZON TVCabo customer support costs while improving their satisfaction
SAN JOSE, USA May 18, 2009
Jungo Ltd., an NDS Group company and a leading provider of software solutions for residential gateways, today announced that ZON TVCabo, a subsidiary of ZON Multimedia and Portugal’s largest triple-play cable operator, has chosen a suite of Jungo’s broadband software solutions to support the operator’s residential and business customers. ZON TVCabo has selected Jungo’s OpenRG™ and OpenSMB™ DOCSIS 3.0 gateway middleware for its new ZON Net Wideband™ and ZON Empresas™ home and small office gateways, as well as the newly available SCR™ (Support Cost Reduction) offering for cable operators and the JRMS™ (Jungo Remote Management System).
“We were seeking to provide our customers with DOCSIS 3.0 gateways with wireless and voice capabilities that deliver the highest possible value while minimizing our capital expenditure. We realized early on that hardware and software do not need to come from the same vendor and, in fact, that the separation of the two is a great way to enable true flexibility now and in the future,” said Luis Lopes, Executive Director of ZON Multimedia. Nuno Sanches, Internet Products Director at ZON TVCabo added: “We selected Jungo for the software side of the equation as they are the market experts in hardware-agnostic gateway middleware.”
Using Jungo technology, home subscribers can enjoy the broadest spectrum of multimedia offerings, including complete broadband access, 802.11n wireless, IP telephony, highly secure high-speed web access, print sharing, file sharing, UpNP AV media sharing all without the need for additional devices. Small business users will benefit from Jungo’s “office-in-a-box” solution that delivers a wide range of valuable business features such as advanced PBX over SIP capabilities for multiple users as well as two PacketCable voice ports for fax and a credit card swipe reader, all with minimized setup and maintenance costs.
“Our relationship with ZON TVCabo represents another key step forward in Jungo’s broadband business development,” said Eran Rom, Jungo CEO. “More and more operators are realizing the significant benefits of our flexible broadband software solutions. TVCabo is a forward-thinking company who were quick to recognize the trend towards implementing hardware-agnostic technologies, and seized on it. We are very pleased to work with these true innovators in support of their next-generation DOCSIS 3.0 wireless gateway.”
In addition to the OpenRG residential gateway middleware for consumers and OpenSMB, business gateway middleware for small and home offices (SOHO), ZON TVCabo also chose the Jungo Support Cost Reduction (SCR) solution for cable service providers, whose availability was announced in April 2009. Jungo’s SCR solution is an intelligent mechanism residing both in the cable gateway and on the central office side which identifies problems in the home network, activates a “self healing” mechanism or provides clear troubleshooting guidance to subscribers when needed. It also equips customer support staff with a range of tools to quickly identify and resolve problems remotely, thereby significantly reducing operational costs and increasing subscriber satisfaction.
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