Support and Upgrade Subscription Terms
Support & Upgrade Subscription
The Support & Upgrade Subscription entitles you to the following services:
- 12-month period of first priority technical support regarding all issues, including -
- Implementation (e.g. interrupt handling, DMA, USB transfers etc.)
- Improving performance
- Driver design
- Advanced topics
- Installation & Setup
- Licensing
- Distribution
- Free upgrades to all released versions.
Price Levels:
- Renewal within valid subscription -
Discounted price, when subscribing with a product purchase or within an active subscription period. - Renewal outside valid subscription -
Regular price, when purchased out of an active Support & Upgrade Subscription.
To purchase/upgrade Support Subscription — visit our
Complimentary Support & Upgrade
Jungo provides you with two months of free complimentary support, upon purchasing one of our products.
You are entitled to a discounted price, if you choose to extend your support package to a full year during these two months.
The support period will begin from the date you have purchased the product.
Two months Complimentary Support & Upgrade services include:
- Technical support regarding the following issues -
- Installation & Setup
- Licensing
- Distribution
- Free upgrades to new version releases.

