Support and Upgrade Subscription Terms

    The Support & Upgrade Subscription entitles you to the following services:

    • 12-month period of first priority technical supportregarding all issues, including -
      • Implementation (e.g. interrupt handling, DMA, USBtransfers etc.)
      • Improving performance
      • Driver design
      • Advanced topics
      • Installation & Setup
      • Licensing
      • Distribution
    • Free upgrades to all released versions.

    Price Levels:

    • Renewal within valid subscription-Discounted price, when subscribing with a product purchase or within an active subscription period.
    • Renewal outside valid subscription-Regular price, when purchased out of an active Support & Upgrade Subscription.

    To purchase/upgrade Support Subscription — visit our online store.

     Complimentary Support & Upgrade

    Jungo Connectivity provides you with two months of free complimentary support, upon purchasing one of our products.

    You are entitled to a discounted price, if you choose to extend your support package to a full year during these two months.


    The support period will begin from the date you have purchased the product.

    Two months Complimentary Support & Upgrade services include:

    • Technical support regarding the following issues -
      • Installation & Setup
      • Licensing
      • Distribution
    • Free upgrades to new version releases.