Gateway Solutions


Jungo is committed to providing customers a superior support level. All gateway related technical issues, are directly addressed by Jungo’s technical support team.

Through a close support relationship with Jungo, broadband service providers benefit from direct contact with software experts, whenever a new requirement, service, or functional issue arises.

Jungo offers the following services through a variety of service packages:

  • Help desk
  • 24/7 support hotline
  • Online support center for real-time issue reporting and tracking
  • Remote diagnostics
  • On-site support
  • Software updates and maintenance releases
  • Software hotfixes
  • Technical and operational training.

To contact support for the connected home division click here.

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“We found that Jungo delivered not only technical capabilities bt also high quality support and true dedication throughout the entire process . The bottom line is that Jungo’s expertise helped us to launch a better product on time.”

Alon Berman
VP Technology
Partner Communications