Jungo is committed to providing customers a superior support level. All gateway related technical issues, are directly addressed by Jungo’s technical support team.
Through a close support relationship with Jungo, broadband service providers benefit from direct contact with software experts, whenever a new requirement, service, or functional issue arises.
Jungo offers the following services through a variety of service packages:
- Help desk
- 24/7 support hotline
- Online support center for real-time issue reporting and tracking
- Remote diagnostics
- On-site support
- Software updates and maintenance releases
- Software hotfixes
- Technical and operational training.
To contact support for the connected home division click here.